Our
privacy assurance to you
FINANCIAL FITNESS understands and appreciates your concern about
the privacy, confidentiality and security of your information.
This document explains how we collect personal information and
how we maintain, use and disclose that information. This document
does not apply to parties that may be linked or associated with
Financial Fitness. Those parties are responsible for the privacy
of the information they collect and should be contacted directly
for details of their privacy policies.
Information collected and the permission process
In general terms, FINANCIAL FITNESS collects personal information
directly from you that identifies you. This information may
include name, contact details and other personal information
as provided by you. As we require your permission to collect
this information and all information sought is required for
business purposes, unless you express otherwise, we presume
consent has been given as part of the business relationship.
Security of information
FINANCIAL FITNESS maintains strict standards and security procedures
to prevent unauthorised access to your personal information
and to ensure the correct use of information. We take all reasonable
steps to protect your personal information from loss, modification
or disclosure.
How FINANCIAL FITNESS uses the information
The information you supply is collected by FINANCIAL FITNESS
for use in conducting its business. We use your personal information
to:
• respond to your request for our products or services;
• effectively manage and administer all products and services
we provide to you; and
• ensure our internal business operations are running
smoothly which may include conducting confidential systems maintenance
and testing.
Disclosure of information
FINANCIAL FITNESS will not disclose your personal information
to parties outside of FINANCIAL FITNESS without your consent.
Such consent may be either express or by implication. In conducting
its business, the information provided by you may be disclosed
to FINANCIAL FITNESS’s agents, contractors or third party
service providers. These parties, while providing administrative,
telecommunications, computer or other services to FINANCIAL
FITNESS in connection with the operation of its business, are
under duty to keep such information confidential and secure.
FINANCIAL FITNESS does not sell or disclose personal information
to third parties for the purpose of allowing them to direct
market their products and services to you.
Correction of information
We try to ensure that all information we hold about you which
we collect, use or disclose is accurate, complete and up to
date. It is your responsibility to notify us if there are any
changes to your personal information.
In this policy, reference to "we/us" means each staff
member of Financial Fitness. If you have any questions, concerns
or complaints about our privacy policy or practices, please
contact us at Head Office (ACT).
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